Affected services:

  • Web Application

Downloading reports and upload photo interruption

Opened on Saturday 17th February 2018, last updated

Resolved — Files, photos and reports can now be uploaded and downloaded as intended.

Posted by Sycamore Support

Monitoring — We think we've identified and resolved the issue uploading photos to our system. We'll be monitoring for the rest of the day to make sure the problem doesn't persist.

Posted by Sycamore Support

Investigating — We're currently investigating the reason why certain file-based functions are not 100% reliable.

Posted by Sycamore Support