Affected services:

  • Web Application
  • API
  • Public Website

Response time delay

Opened on Sunday 18th February 2018, last updated

Resolved — All systems normal

Posted by Sycamore Support

Monitoring — The site appears to have recovered and is functioning normally. Will continue to monitor the rest of the afternoon for oddities.

Posted by Sycamore Support

Identified — We've identified the issue that is causing the site to be not as snappy and are working to resolve the problem.

Posted by Sycamore Support

Investigating — We're investigating an issue that is causing some users to experience a delayed response for our service. Will keep this page posted with the latest news.

Posted by Sycamore Support